Contact Us

Hello, welcome to FORSASHOP. If you have any questions, please feel free to contact our Customer Care Center at We will be happy to serve you better.







Phone Service For all customers, please note that our phone lines are available Monday to Sunday 10.00 am – 7.00 pm UTC.

Due to peak season, FORSASHOP is experiencing a high volume of calls, and our phone agents will only offer assistance for presales questions. Please kindly wait patiently for our agents to take your call.

It may take up to 10-15 minutes to reach us during peak times. For any aftersales questions ( order tracking, returns, and refund ) please contact us at We will respond within 1 business day except for public holidays.

Customer Care mail:

Company name: Premium Trading and Marketing LTD

Address: Kemp House, 160 City Road, London, EC1V 2NX, UK. 

Note: To return a package, please contact our Customer Service for a return address. Please do not use this address directly as it is not for returning service.